Transform your lab operations to cut turnaround time in half

We design and implement targeted digital workflows that scale throughput and enhance client reporting, without replacing your core LIMS.

Book a free 2-hour lab diagnostic

We fix lab lapse

What is lab lapse? When laboratory systems and operations have not kept pace with current-state technologies. A laboratory system ready for revamp. A chance to leapfrog.

Leapfrog to growth

Lab lapse can signal opportunity. We remove friction and produce flow by reshaping your current LIMS for operational excellence that delivers immediate and ongoing business gains.

Got lab lapse?

Is your chain of custody paper-based? Are your certificates of analysis often delayed? Are you without a realtime client portal? These and other factors cost many labs time, money and opportunity.

 

See where you may have lab lapse in 12 easy questions. Our pre-assessment takes just 2 minutes.

What’s the state of my lab?

Take our 12-question pre-assessment

Stacked wood sticks

We help labs

We work directly with you and your staff to diagnose operational inefficiencies and design targeted digital solutions that deliver measurable business value.

We streamline onboarding & intake

You can move from static forms and email chains to structured digital requests with built-in validation with your current LIMS.

Stacked wood sticks

We ensure end-to-end digital compliance

You can timestamp, capture signatures and track events using an easy-to-find digital trail.

We optimize client experience

You can give clients realtime access to their results and reduce your team’s admin burden with a user-centred self-serve portal.

Get a lab diagnosticFree

Find out where and how you can quickly jump ahead. During the lab diagnostic we work directly with your team to:

1

Map your current workflow from intake to invoice

2

Identify your top 3 operational opportunities

3

Draft a prioritized roadmap to modernize readily.

Put in 2 hours. Get out 1 plan.We prioritize your lab’s critical operational challenges. You receive pragmatic insight you can use, whether or not we work together.

Book your lab diagnostic

Our free, 2-hour lab diagnostic prioritizes issues and outlines a custom approach to upgrading your lab.

Case study. High North Labs

Problem

High North Labs was growing fast but their manual intake, billing and client communication processes were creating drag. Lab techs were spending more time on admin than testing.

Solution

We partnered with their operations team to streamline client intake, automate invoice prep via LIMS-QuickBooks integration, and build a lightweight client portal for realtime updates. The result was faster turnaround, improved client satisfaction and measurable ROI within 6 months.

Go to the full case study

Stacked wood sticks

“We were drowning in paperwork.Now our techs spend time in the lab — not chasing forms.”

John Slaughter

Founder & CEO, High North Labs

Our lab clients ask

Q. Will this disrupt my current LIMS or lab systems?

A. No, not at all. We start with your highest-impact workflow and build from there. Whether a quick uplift or a broader portal upgrade, everything we do works with (not against) your existing stack.

Q. Do we need internal IT staff to make this work?

A. No internal dev team required. We adjust to your environment, either partnering shoulder-to-shoulder with your tech leads or fully owning the project. Whatever suits your needs.

Q. How long before we’re up and running?

A. Weeks. We typically identify the biggest opportunities in our first 2 sessions. From there we map and prototype targeted improvements that can move to pilot in weeks, not quarters.

Questions?

We have answers.

Contact us

212 King Street West, 600

Toronto, Canada

M5H 1K5

Copyright © 2025 Chapeau! All rights reserved.

Book your lab diagnostic

Improving your lab

Lab pre-assessment

Lab diagnostic

Case study

Q&A

Transform your lab operations to cut turnaround time in half

We design and implement targeted digital workflows that scale throughput and enhance client reporting, without replacing your core LIMS.

Book a free 2-hour lab diagnostic

We fix lab lapse

What is lab lapse? When laboratory systems and operations have not kept pace with current-state technologies. A laboratory system ready for revamp. A chance to leapfrog.

Leapfrog to growth

Lab lapse can signal opportunity. We remove friction and produce flow by reshaping your current LIMS for operational excellence that delivers immediate and ongoing business gains.

Got lab lapse?

Is your chain of custody paper-based? Are your certificates of analysis often delayed? Are you without a realtime client portal? These and other factors cost many labs time, money and opportunity.

 

See where you may have lab lapse in 12 easy questions. Our pre-assessment takes just 2 minutes.

What’s the state of my lab?

Take our 12-question pre-assessment

Stacked wood sticks

We help labs

We work directly with you and your staff to diagnose operational inefficiencies and design targeted digital solutions that deliver measurable business value.

We streamline onboarding & intake

You can move from static forms and email chains to structured digital requests with built-in validation with your current LIMS.

We ensure end-to-end digital compliance

You can timestamp, capture signatures and track events with an easy-to-find digital trail.

We optimize client experience

You can give clients real-time access to their results and reduce your team’s admin burden through a user-centred self-serve portal.

Stacked wood sticks

Get a lab diagnostic Free

Find out where and how you can quickly jump ahead. During the lab diagnostic we work directly with your team to:

1

Map your current workflow from intake to invoice

2

Identify your top 3 operational opportunities

3

Draft a prioritized roadmap to modernize readily.

Put in 2 hours. Get out 1 plan.We prioritize your lab’s critical operational challenges. You receive pragmatic insight you can use, whether or not we work together.

Book your lab diagnostic

Our free, 2-hour lab diagnostic prioritizes issues and outlines a custom approach to upgrading your lab.

Case study. High North Labs

Problem

High North Labs was growing fast but their manual intake, billing and client communication processes were creating drag. Lab techs were spending more time on admin than testing.

Solution

We partnered with their operations team to streamline client intake, automate invoice prep via LIMS-QuickBooks integration, and build a lightweight client portal for realtime updates. The result was faster turnaround, improved client satisfaction and measurable ROI within 6 months.

Go to the full case study

Stacked wood sticks

“We were drowning in paperwork.Now our techs spend time in the lab — not chasing forms.”

John Slaughter

Founder & CEO, High North Labs

Our lab clients ask

Q. Will this disrupt my current LIMS or lab systems?

A. No, not at all. We start with your highest-impact workflow and build from there. Whether a quick uplift or a broader portal upgrade, everything we do works with (not against) your existing stack.

Q. Do we need internal IT staff to make this work?

A. No internal dev team required. We adjust to your environment, either partnering shoulder-to-shoulder with your tech leads or fully owning the project. Whatever suits your needs.

Q. How long before we’re up and running?

A. Weeks. We typically identify the biggest opportunities in our first 2 sessions. From there we map and prototype targeted improvements that can move to pilot in weeks, not quarters.

Questions?

We have answers.

Contact us

Copyright © 2025 Chapeau! All rights reserved.

212 King Street West, 600

Toronto, Canada

M5H 1K5

+1–416–627–0992

Improving your lab

Lab pre-assessment

Lab diagnostic

Case study

Q&A

Transform your lab operations.

Cut turnaround time in half.

We design and implement targeted digital workflows that scale throughput and enhance client reporting, without replacing your core LIMS.

Book a free 2-hour lab diagnostic

We fix lab lapse

What is lab lapse? When laboratory systems and operations have not kept pace with current-state technologies. A laboratory system ready for revamp. A chance to leapfrog.

Leapfrog to growth

Lab lapse can signal opportunity. We remove friction and produce flow by reshaping your current LIMS for operational excellence that delivers immediate and ongoing business gains.

Got lab lapse?

Is your chain of custody paper-based? Are your certificates of analysis often delayed? Are you without a realtime client portal? These and other factors cost many labs time, money and opportunity.

 

See where you may have lab lapse in 12 easy questions. Our pre-assessment takes just 2 minutes.

What’s the state of my lab?

Take our 12-question pre-assessment

Stacked wood sticks

We help labs

We work directly with you and your staff to diagnose operational inefficiencies and design targeted digital solutions that deliver measurable business value.

We streamline onboarding & intake

You can move from static forms and email chains to structured digital requests with built-in validation using your current LIMS.

We ensure end-to-end digital compliance

You can timestamp, capture signatures and track events using an easy-to-find digital trail.

We optimize client experience

You can give clients realtime access to their results and reduce your team’s admin burden with a user-centred self-serve portal.

Stacked wood sticks

Get a lab diagnosticFree

Find out where and how you can quickly jump ahead. During the lab diagnostic we work directly with your team to:

1

Map your current workflow from intake to invoice

2

Identify your top 3 operational opportunities

3

Draft a prioritized roadmap to modernize readily.

Put in 2 hours. Get out 1 plan.We prioritize your lab’s critical operational challenges. You receive pragmatic insight you can use, whether or not we work together.

Book your lab diagnostic

Our free, 2-hour lab diagnostic prioritizes issues and outlines a custom approach to upgrading your lab.

Case study. High North Labs

Problem

High North Labs was growing fast but their manual intake, billing and client communication processes were creating drag. Lab techs were spending more time on admin than testing.

Solution

We partnered with their operations team to streamline client intake, automate invoice prep via LIMS-QuickBooks integration, and build a lightweight client portal for realtime updates. The result was faster turnaround, improved client satisfaction and measurable ROI within 6 months.

Go to the full case study

Stacked wood sticks

“We were drowning in paperwork.Now our techs spend time in the lab — not chasing forms.”

John Slaughter

Founder & CEO, High North Labs

Our lab clients ask

Q. Will this disrupt my current LIMS or lab systems?

A. No, not at all. We start with your highest-impact workflow and build from there. Whether a quick uplift or a broader portal upgrade, everything we do works with (not against) your existing stack.

Q. Do we need internal IT staff to make this work?

A. No internal dev team required. We adjust to your environment, either partnering shoulder-to-shoulder with your tech leads or fully owning the project. Whatever suits your needs.

Q. How long before we’re up and running?

A. Weeks. We typically identify the biggest opportunities in our first 2 sessions. From there we map and prototype targeted improvements that can move to pilot in weeks, not quarters.

Questions?

We have answers.

Contact us

Copyright © 2025 Chapeau! All rights reserved.

212 King Street West

Toronto, Canada

+1 416 627 0992